Experienced Customer Service Rep

Experienced Customer Service Rep

26 Aug 2024
California, Los angeles, 90001 Los angeles USA

Experienced Customer Service Rep

Vacancy expired!

EXPERIENCED NEED APPLY-NOT AN ENTRY LEVEL POSITION

MUST HAVE:

- Pest Control/Plumbing/HVAC or Equivalent Customer Service Desk knowledge

- Prior Home Service Business Scheduler - Secretary. (Experienced)

- Prior Related Experience is REQUIRED for this position or equivalent

HOURS AVAILABLE:

M-F 8:30AM - 5:30PM + Overtime

compensation: $24-28 PER HOUR

employment type: full-time

Job Title: Customer Service

Busy Pest Control Company looking for a Full Time Customer Service/Scheduler to learn and grow with our company and be an integral part of our day to day operations.

What we're looking for:

Problem Solver/Critical Thinker A MUST

Reliable and Punctual

Fluent English speaker + Spanish a Plus

Self Starter/Motivated

Multitasker

Knowledge of Los Angeles and Surrounding Cities STREETS

Responsibilities:

Answering high volume of incoming phone calls, emails, text messages and returning voicemail messages

Scheduling service appointments for techs by acquiring customer information and entering it into our scheduling system, board, etc

Other Administration duties as assigned

Requirements:

Computer skills, proficiency with MS Word, Excel, and Outlook.

Must have the ability to communicate with customers in a positive/friendly and helpful manner

Learn our pest control software-Jobber

Knowledge of the Pest Control industry is recommended but not required.

Please submit your resume detailing your prior Home Services Business scheduler/customer service experience, we ask that if you do not have the prior experience, please do not send your resume, it will not be considered.

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.