Job Title: Office Assistant/Secretary
Location: West Los Angeles, CA
Job Type: Full-time, Hourly Pay (Based on Experience) + Performance-Based Incentives
Job Description:
We are seeking a motivated and organized Office Assistant/Secretary to join our auto repair shop's team. This entry-level position is an excellent opportunity for someone passionate about the automotive industry and eager to learn and grow in a fast-paced environment. No prior experience is required, but a keen interest in auto repair and technology is a plus.
Responsibilities:
- Handle incoming phone calls and provide information about automotive services.
- Schedule and confirm service appointments for customers.
- Take detailed notes during staff meetings, focusing on service improvements and customer feedback.
- Manage inventory of office and automotive supplies, coordinating orders as needed.
- Serve as a key point of contact for staff, customers, and external vendors.
- Organize and file important documents related to car repairs and services.
- Process mail, deliveries, and outgoing packages, ensuring timely dispatch and receipt.
- Greet and assist customers and visitors in a friendly and professional manner.
- Draft and send customer-oriented emails and correspondence.
- Utilize digital tools for scheduling, inventory management, and customer databases.
- Assist in managing the shop's social media accounts, highlighting services and promotions.
- Independently manage multiple tasks, ensuring efficient completion of daily duties.
Qualifications:
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with an emphasis on customer service.
- Proficiency in digital tools like Google Workspace and familiarity with automotive service software.
- Ability to prioritize tasks and handle multiple responsibilities.
- Good written and verbal communication skills.
- Willingness to work both independently and as part of a team.
Benefits:
- Competitive hourly wage, reflective of experience.
- Performance-based incentives and bonuses.
- Opportunity for professional growth in a dynamic automotive setting.
Email Your Application:
Directly send your resume to Mike at mike@automedla.com
