We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front office. The ideal candidate will possess strong organizational skills, be proficient in managing phone systems, and have experience with office management tasks. Bilingual candidates are encouraged to apply as they will enhance our ability to serve a diverse clientele.
Responsibilities
Greet and welcome visitors in a friendly and professional manner.
Manage incoming calls and direct them to the appropriate personnel.
Maintain an organized filing system for documents and records.
Assist with scheduling appointments and managing calendars.
Provide administrative support to staff as needed, acting as a personal assistant when required.
Utilize QuickBooks for basic accounting tasks, including invoicing and expense tracking.
Ensure the front desk area is tidy and presentable at all times.
Handle customer inquiries and provide information about services offered.
Collaborate with team members to improve office efficiency.
Qualifications
Proven experience as a Medical Office Front Desk Receptionist or similar role in an office environment Preferred.
Strong customer service skills with a focus on creating positive experiences for clients.
Proficiency in using phone systems and office equipment.
Excellent organizational skills with the ability to multitask effectively.
Bilingual abilities are a plus, enhancing communication with diverse clients.
High school diploma or equivalent; additional certification in Office Management is a plus.
Ability to maintain confidentiality and handle sensitive information professionally.
Join us in creating a welcoming environment for our clients while contributing to the overall success of our organization!
