ARS is a leading provider of HVAC and plumbing services, serving residential and commercial clients in LA county With a dedication to exceptional customer service and quality workmanship, we strive to exceed our clients' expectations every day.
Position Overview:
We are seeking a highly organized and personable individual to join our team as an Office Receptionist. The Office Receptionist will be the first point of contact for our clients over the phone. This role plays a crucial part in providing excellent customer service and ensuring the smooth operation of our office.
Responsibilities:
Greet and assist visitors in a friendly and professional manner
Answer and direct phone calls to the appropriate department or individual
Schedule appointments and dispatch service calls to technicians
Maintain and update client records and databases accurately
Assist with administrative tasks such as filing, data entry, and correspondence
Monitor office supplies and place orders as needed
Collaborate with team members to ensure efficient workflow and customer satisfaction
Requirements:
Previous experience in a receptionist or customer service role preferred
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to multitask and prioritize in a fast-paced environment
Knowledge of HVAC and plumbing systems is a plus but not required
High school diploma or equivalent
Benefits:
Competitive salary commensurate with experience
Health insurance benefits
Paid time off and holidays
Opportunities for advancement and professional development
How to Apply:
Please submit your resume and a brief cover letter outlining your qualifications and why you are interested in joining our team email us
ARS is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply.
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