Administrative Duties
· Complete day to day operations as Property Manager and create tenant relations
through the coordination of tenant requests and administration of maintenance
services for a 34 units building
· Provide tenants and vendors with assistance in all aspects of scheduling building
maintenance, communicating building procedures and supplying general building information.
· Provide high quality of customer service, update and maintain current daily and
emergency tenant contact lists and tenant information manuals.
· Process correspondence for tenants, contractors and other third parties
· Maintain and update as necessary all tenant contact information, after hour access
· Maintain reported Risk Management Policies and Incidents immediately upon
occurrence and emergency contact information as well as a master tenant contact
e-mail address listing.
· Handle miscellaneous assignments as requested by management
· Maintained highly organized filing system for leases, tenants, insurance
certificates,
· Handle the coordination of rent/lease collections
· Administer lease agreements
· Dispatch tenant work orders; Maintain tenant work order e-mail
· Handle tenant, vendor and prospective tenant walk-ins
· Assist with tenant and vendor related interface as needed
Experience/skill set should include:
Knowledge of office and accounting procedures
Exceptional computer skills – MS Office Suite, Appfolio Management Software
Familiarity with facilities operations
Excellent customer service
Strong ability to work independently; Ability to research and problem solve
Demonstrated knowledge of phone and email procedures and etiquette
Ability to prioritize and meet deadlines.
Strong attention to detail
