Job Title: Monsieur Marcel Market Manager
Location: Monsieur Marcel Gourmet Market & Maison by Monsieur Marcel
About Us:
Monsieur Marcel Gourmet Market is a well known name in the Los Angeles culinary and retail scene, located in The Original Farmers Market on 3rd & Fairfax. With our gourmet market and home store, we bring together high-quality French and International food, wine, spirits and home goods. We're seeking a passionate, experienced, and detail-oriented Market Manager to oversee both Monsieur Marcel Gourmet Market (grocery) and Maison by Monsieur Marcel (home store). If you are a strong leader with a keen eye for detail and operational excellence, we'd love to meet you. A foodie with a love of all things French to the front of the line!
Position Overview: The Monsieur Marcel Markets Manager will be responsible for overseeing daily operations at both our Gourmet Market and Home Store, ensuring seamless, high-quality service across all departments. This role requires a leader who is committed to maintaining superior standards while driving improvements across all teams. You will be responsible for managing a diverse group of approximately 50 employees and collaborating closely with the General Manager and owners to ensure operational success. While you will be working under a General Manager who oversees all five businesses, you will be the most senior person for the markets for the day to day operations.
Key Responsibilities:
Lead, supervise, and motivate a team across various departments, including Cashiers, Sales Associates, Wine Sales Associates, Cheese - Department, Stockers, Packers and Receiving teams.
Ensure that all departments are operating efficiently, meeting company standards, and exceeding customer expectations.
Maintain a consistent, positive, and high-energy store environment that promotes teamwork, accountability, and superior service.
Develop and implement operational procedures that enhance store productivity and improve the customer experience.
Monitor inventory levels and work with the Receiving team to ensure accurate stock and timely deliveries.
Ensure product quality and presentation are consistently high.
Assist the General Manager and owners in planning and executing promotions, seasonal offerings, and special events.
Foster a culture of continuous improvement, identify areas for operational enhancement, and implement changes where necessary.
Conduct regular training and development sessions for all team members, ensuring compliance with company policies and best
practices.
Review and manage all costs.
Qualifications:
Minimum of 3 years of experience managing food retail stores, preferably in a multi-departmental or gourmet market setting.
Proven experience managing large teams with diverse skill sets.
Strong leadership abilities and the ability to build and motivate teams to meet and exceed goals.
Exceptional attention to detail and a deep commitment to maintaining high standards of quality and service.
Strong procedural inclinations and a structured approach to managing day-to-day operations.
Excellent organizational and time-management skills, with the ability to handle multiple priorities.
Effective communication skills, both with staff and customers.
Ability to work collaboratively with senior management to ensure the success of the business.
Grocery store: 3 years (Required)
Benefits:
Health Insurance
Employee discount at all five of our businesses
Free monthly parking pass
Vacation and sick pay
Job Type: Full-time
Pay: $68,640.00 - $70,000.00 per year
