About Us: Los Angeles IT - www.losangelesit.com
At Los Angeles IT, we are a rapidly expanding company looking for a talented IT Technician to become part of our team. We are searching for someone who excels in IT support, is skilled with hands-on tasks, and is comfortable working with low-voltage systems. If you thrive in a role where each day brings new challenges and opportunities, this position could be the perfect fit for you.
Key Responsibilities:
Level 1 & 2 IT Support: Deliver prompt and effective technical support to end-users, both onsite and remotely. This
includes troubleshooting hardware, software, and network issues.
System Maintenance: Install, configure, and maintain desktop and laptop computers, printers, and other peripheral
devices, whether onsite or via remote support tools.
Network Support: Assist with basic network configuration, troubleshooting, and ensuring seamless connectivity
throughout the organization, both onsite and remotely.
Low Voltage Work: Manage low-voltage installations, such as cabling and security systems, across various
locations.
Hands-On Tasks: Carry out various hands-on duties around the office or on-site, including equipment setup,
hardware relocation, and minor repairs.
Driving Duties: Occasionally travel to client sites or other company locations to provide on-site support. A valid
driver’s license and reliable transportation are required.
Remote Work: Use remote access tools to provide efficient support to end-users and resolve issues remotely.
Documentation: Keep accurate records of all support activities, including ticketing systems and equipment
inventories, accessible both onsite and remotely.
Qualifications:
Proven experience in a Level 1 & 2 IT support role with the capability to work effectively both onsite and remotely.
Familiarity with low-voltage work, including cabling and installations.
Strong troubleshooting skills and the ability to work independently, whether onsite or remotely.
Physical ability to handle tasks such as lifting and moving equipment.
A valid driver’s license with a clean driving record.
Excellent communication skills, both verbal and written, particularly for clear and concise remote communication.
Effective time management skills and the ability to prioritize tasks in a fast-paced environment.
A positive attitude and a strong desire to learn and advance within the company.
Preferred Skills:
Relevant certifications such as CompTIA A+, Network+, or similar.
Experience with VoIP systems, security cameras, or access control systems.
Basic knowledge of electrical work is an added advantage.
Proficiency with remote support tools and software.
What We Offer:
Compensation: $30 - $40 per hour, with the potential to work over 200 hours per month.
Driving Expenses: We cover one-way driving expenses, including travel time and $0.75 per mile driven.
Earnings Potential: Technicians can earn between $5,000 - $9,000 per month, depending on hours worked.
Employment Type: We are looking to hire as a 1099 contractor.
Growth Opportunities: We offer ample opportunities for professional development and career growth within the
company.
Work Environment: Enjoy a supportive and collaborative work environment, with the chance to work on diverse and
engaging projects both onsite and remotely.
