About Us
SecurSolution Security Services is a trusted provider of security solutions across Southern California and Los Angeles County. Recognized for our professionalism, responsiveness, and commitment to client satisfaction, we are expanding our team and seeking an experienced Appointment Setter to support our growth.
Position Overview
We are looking for a motivated and results-driven Appointment Setter to join our Torrance office. In this role, you will be responsible for engaging prospective clients, generating interest in our services, and scheduling qualified appointments for our sales team. The ideal candidate will have direct experience setting appointments for a security services company and a proven track record of achieving daily outreach and booking goals.
Key Responsibilities
Make 150–200 outbound calls per day to prospective clients (a mix of warm and cold leads).
Consistently book a minimum of 3 qualified appointments daily.
Provide daily activity reports, including number of calls made and outcomes.
Follow structured scripts while adapting communication to client needs.
Accurately record all outreach activities in the CRM system.
Represent SecurSolution with professionalism, integrity, and industry knowledge.
Qualifications
Required: Prior appointment-setting experience in the security industry.
Proven success in sales, lead generation, or appointment setting.
Strong phone presence and excellent verbal communication skills.
Highly motivated, goal-oriented, and able to perform in a fast-paced environment.
Strong time management, accountability, and organizational skills.
Proficiency with computers and CRM systems.
Excellent phone etiquette; enjoys engaging with people.
Energetic, driven, and eager to exceed expectations.
Duties
Schedule appointments for sales representatives.
Generate new business opportunities through outbound calls and emails.
Maintain consistent phone activity throughout the shift.
Document and update customer records accurately.
Meet and exceed daily and weekly performance targets.
Schedule
Hours: 9:00 AM – 3:00 PM, Monday to Friday (6 hours/day, 5 days/week).
Days Off: Saturday & Sunday.
Location: In-person, Torrance, CA (commute required).
Compensation & Benefits
$18–$22 per hour, plus performance-based commission.
Bi-weekly pay via direct deposit.
Paid sick time and holiday pay.
Professional and supportive work environment.
Opportunities for career growth and advancement.
Additional bonus and commission incentives.
Application Questions
As an Appointment Setter, you will be expected to set at least 3–4 qualified appointments per day. Can you meet this standard?
Equal Opportunity Statement
SecurSolution is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other protected status.
Physical & Mental Demands
Physical: Frequent sitting, standing, walking, speaking, and typing. Occasionally lift up to 25 lbs.
Mental: Ability to handle interruptions, manage multiple tasks, exercise sound judgment, and maintain focus in a fast-paced environment. Reasonable accommodations will be made for qualified individuals with disabilities.
How to Apply
To apply, please:
Complete our online application: https://forms.zohopublic.com/ams1/form/Application/formperma/8AE8E60CaE3AaJCA4f10M762
Reply to this posting with:
Your resume.
A brief summary of your relevant experience.
