We are International City Plumbers, a family-owned and operated full-service plumbing company located in Long Beach, California. With over 20 years of experience in premier plumbing, we provide exceptional customer service and we are always committed to providing the highest quality of workmanship to our clients.
Position Overview:
We are seeking a dynamic and experienced Outside Commercial Plumbing Account Manager to join our team. The ideal candidate will be responsible for managing key accounts, driving sales growth, and building strong relationships with clients in the commercial sector. This role requires expertise in CRM systems, a proven track record in high-end construction sales, and a good understanding of the construction industry.
Responsibilities:
Develop and implement strategic account plans to achieve sales targets and expand market share in the commercial plumbing sector.
Build and maintain strong relationships with Maintenance Supervisors, Chief Engineers, Regional Managers and other key stakeholders in the construction industry.
Identify and pursue new business opportunities, including prospecting, cold calling, and networking within the industry.
Collaborate with internal teams to ensure customer satisfaction, resolve issues, and deliver exceptional service.
Utilize CRM systems effectively to track sales activities, manage customer relationships, and generate accurate sales forecasts.
Stay informed about industry trends, market developments, and competitor activities to identify growth opportunities and potential challenges.
Represent International City Plumbers at industry events, trade shows, and networking functions to promote our brand and expand our presence in the market.
Candidate Requirements:
Bachelor's degree or higher in Business Administration, Marketing, or a related field preferred.
Experience in construction service industry a plus.
Proven track record of exceeding sales targets and driving revenue growth in a competitive market.
Strong understanding of CRM systems, with proficiency in Salesforce or similar platforms.
Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and credibility with clients.
Self-motivated, results-oriented, and able to work independently with minimal supervision.
Knowledge of commercial construction processes, building codes, and industry regulations.
Valid driver's license and willingness to travel within the Los Angeles and Orange County area as needed.
