National legal services company has an exciting new position for an Account Manager
Account Manager. This person will start out Supporting the Sales team and lead into Sales.
Location is LA – Hybrid – work from home and visit clients
As an Account Manager your primary responsibility is the maintenance and growth of an assigned territory. This includes managing and expanding existing accounts as well as acquiring new clients. The Account Manager will build strong relationships across all levels of the legal, corporate, and insurance sectors, including paralegals, legal secretaries, legal administrators, attorneys, and partners. Additionally, the Account Manager will provide support to the sales team and administrative assistance to ensure seamless client service and operational efficiency. This role requires a hybrid schedule with travel to various locations in LA throughout the week.
Essential Job Functions:
Prospecting and Client Acquisition:
Identify and engage new prospects through cold calling, in-person visits, sales presentations, industry association participation, and networking events.
Account Maintenance and Growth:
Manage and grow existing accounts by addressing customer service issues and maintaining ongoing account relationships.
Client Training and Implementation:
Implement contracts and provide training on the effective use of our online services to attorneys, secretaries, and paralegals in law firms and insurance organizations.
Sales Team Support:
Assist with preparing sales presentations, proposals, and other materials as needed.
Administrative Support:
Provide administrative assistance by managing records, updating CRM databases, and ensuring accurate documentation of client interactions.
Attend and work at trade shows, industry events, and other networking functions, which may include evenings and weekends, both locally and out of town.
CRM Management:
Track all sales-related activities using the company's CRM database.
Experience:
1–2 years of experience in the litigation support industry, such as records retrieval or court reporting (sales experience preferred).
1–2 years of sales experience in a business-to-business environment (preferred).
Excellent interpersonal skills and the ability to build lasting relationships.
Proficient in using technology, CRM tools, and Microsoft Office applications.
