Aero-Classics Heat Transfer Products Inc, is a leading force in Aviation Heat exchangers business. We’ve been in business since 1962 and are a small business concern. Like most, you may asked to wear a lot of hats. This job is a hybrid of marketing, customer service, sales, shipping, and quality checking of product as required.
Job Title:
Inside Sales/Customer Service
Reports to:
GM
Job Requirements:
Proficient use of the English language and grammar, Microsoft Office suite use, resourceful, creative, punctual, and ability to handle multiple tasks.
General Purpose of Position:
The purpose of this position is to provide exceptional customer service to our customers. Working with our customers will typically be providing service by receiving and processing quotes, receiving and processing orders, following up on orders, following up on quotes, managing special requests, literature request, and marketing to customers. Working with our customers will require courteous and timely response to additional data needed, follow up and managing day to day tasks that are tied to sales. This could range from quality checking and packaging product to helping with inventory and anything else the job may require.
Responsibilities/Duties:
Quote and Order Entry
Email Management
Customer Service/in way of follow up
Follow up on quotes and orders
Marketing
Any other task that may come up.
Benefits include vacation, health insurance and sick pay.
