We are a premium physician-run medical spa located in Pasadena. We seek to hire an in-spa Patient Coordinator, Receptionist, and Medical Assistant.
Patient coordinators communicate between prospective and returning patients and our treatment providers. The position is responsible for monitoring and managing all med spa communications including answering and making telephone calls, sending and receiving texts, sending and receiving emails, responding to social media comments and direct messages, scheduling appointments, greeting and processing the check-in and check-out of patients, preparing patients for treatments, following up with patients post-treatment, and processing and maintaining patient records. Patient Coordinators also learn and educate patients about their concerns, conditions, goals, and treatment options. They also provide pre- and post-operative care instructions. Patient coordinators also assist and collaborate with the doctor and providers to develop treatment plans, and follow-up to monitor patient progress, treatment results, and patient satisfaction.
- Exceptional phone skills are required.
- Med Spa, Medical, or Skin Care experience required,
IMPORTANT NOTE: If you think you are a "Perfect" candidate for this position, please add the word "Perfect" to your reply email in the subject field so we can confirm that you have read this entire job description. Please include your resume and your Instagram account information
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Thank you for your interest!
