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PLBY Group is seeking a Helpdesk Support Specialist to join our team. This person will report to the Senior IT Manager and serve as the primary point of contact for all service desk related tickets, calls, and walk-ups. This role will support the IT department with user-end related tasks by identifying problems, creating solutions, maintaining documentation, and resolving or escalating non-routine technical issues. The ideal candidate is resourceful, adaptable, solutions-oriented, and possesses excellent communication and customer service skills.
What you’ll do: