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The Position
The City of Santa Rosa announces an exciting opportunity to serve City residents and make a difference in the community as a
Housing and Community Services Manager
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The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply.
THE BENEFITS OF CITY EMPLOYMENT:
In addition to offering a rewarding work environment, opportunity for career growth, and excellent salary, the City of Santa Rosa provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice of three health plans, and top of the line employer paid vision and dental coverage.
A flexible work schedule: 5/8 or 9/80
11 paid holidays annually, plus 1 to 3 'floating holidays' per year, depending on start date and years of service.
$500 annually for wellness
WORKING FOR SANTA ROSA HOUSING & COMMUNITY SERVICES DEPARTMENT - MAKING A DIFFERENCE:
The Housing & Community Services Department strives to build community and improve the quality of life for Santa Rosa residents by administering affordable housing programs and overseeing homeless services. We strive for excellence in everything we do. Our team works compassionately, creatively, inclusively, collaboratively and respectfully to achieve our mission.
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For more information about the City of Santa Rosa Housing & Community Services Department, it's divisions, and commitment to the local community, please visit our website at: Housing & Community Services Department.
ABOUT THE POSITION:
The City of Santa Rosa is seeking a passionate professional to serve as Housing and Community Services Manager in the Leased Housing Division.
This is a professional level management classification located in the Department of Housing and Community Services. Under general direction from the Director of Housing and Community Services, an incumbent exercises independent judgment in the development, implementation and management of housing, community services, homelessness, mobile home, rent control, and code enforcement programs. Additional responsibilities include direct and indirect supervision of management, professional, technical and office support personnel.
IDEAL CANDIDATE:
The ideal candidate will be a strong leader with a proven track record of managing Housing Choice Voucher and Emergency Housing Voucher programs in a fast-paced and dynamic environment. Knowledge of specialty vouchers within the Housing Choice Voucher program is ideal. The ability to comprehend, communicate and implement complex and ever-changing regulations is necessary for success. Flexibility, attention to detail, and self-management are critical skills, and outstanding customer service and the ability to cultivate good relationships with landlords, community advocacy groups, and program participants are crucial for success in this position. Experience managing a dynamic and diverse team is essential.
Transfers (Current City of Santa Rosa Employees Only)
If you are a current F/T or P/T City employee interested in a LATERAL TRANSFER to this position, now or in the future, you should apply during the filing period for this recruitment.
HOW TO APPLY:
Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.
ADDITIONAL REQUIREMENTS:
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.
THE SELECTION PROCESS:
The selection process will include a minimum qualifications assessment and may also include an application and supplemental questionnaire review, followed by department selection interviews.
For more information about this exciting opportunity, please contact Katovia Reeves at kreeves@cpshr.us.
Examples of Duties and Responsibilities
Essential Duties:
The following duties are considered essential for this job classification:
Plan, organize and direct the operations and activities of area of assignment;
direct and participate in the development, modification, and implementation of program goals, objectives, policies, procedures and priorities;
prepare and administer the annual budget for area of assignment;
supervise, train, and evaluate staff;
supervise complaint resolution;
develop, implement and monitor new programs and modify existing programs as required by changes in laws, regulations, and rules;
maintain records and prepare a variety of reports, correspondence, grant applications, and other written materials;
originate and monitor contracts, including budgets and financial reports, to ensure compliance;
monitor ongoing program and/or project activities for contract compliance;
confer with and make presentations to representatives of other City departments, governmental agencies, policy boards, and a variety of business and community organizations;
testify on behalf of the Department at government hearings and public meetings; and
serve as the Acting Director of the Department as assigned.
ADDITIONAL DUTIES:
In addition to those general duties outlined above, there are duties that are essential to each functional area. These duties may be assigned to any incumbent to accommodate work load or to utilize efficiently the knowledge and experience of the incumbents. Any single position may not be assigned all duties listed below, nor do the examples cover all duties which may be assigned. These areas and their associated essential duties include:
Leased Housing
Oversee the administration of the Federal Housing Choice Voucher Program, including eligibility and property inspection functions, fair hearing process, reporting requirements with Housing and Urban Development, and manage resources in a changing regulatory environment.
Neighborhood Revitalization
Oversee the administration of the City of Santa Rosa's Neighborhood Revitalization Program, a multi-disciplinary effort that focuses City resources on key residential and/or commercial neighborhood issues such as property conditions, public safety, formation of owner, resident, and business associations, and specialized programs to assist at-risk youth. Develop strategies to maximize program resources and address blighting influences.
Santa Rosa Housing Trust/Asset Management and Compliance
Oversee the administration of the Santa Rosa Housing Trust to develop new affordable housing units, convert market rate to affordable units, preserve housing through rehabilitation and extensions of affordability covenants, develop facilities for low income households with special needs, and coordinate homeownership programs, all funded by a combination of Federal, State, and local resources. Oversee the administration of Housing Allocation Plan (HAP) and Density Bonus housing agreements, coordinate the oversight of the mobile home ordinance, the City's loan portfolio and compliance functions. Oversee and ensure compliance with federal grant administration, including the Consolidated Plan and related reporting requirements.
Code Enforcement
Oversee the administration of the Code Enforcement Program including operations and enforcement. Develop and implement strategies to maximize and measure program success. Make decisions and recommendations on complex code enforcement cases. Serve as City liaison on high-profile code enforcement cases.
Homeless Services
Oversee the administration of the Homeless Services Program, including development, modification, and implementation of program components and goals consistent with City Council direction. Develop policy recommendations based on industry best practices. Oversee funding and negotiate, originate, and monitor contracts with Homeless Services Program service providers. Represent the City at the Continuum of Care regional board, local and regional homeless services committees, and community meetings as needed.
Required Qualifications
Required Qualifications:
Knowledge of: State, federal and local laws and ordinances relating to the area of assignment; principles and practices of public administration, including budgeting and program management; research and financial analysis techniques; negotiating techniques; basic construction methods and terminology and construction financing techniques; and employment development; and principles and practices of effective supervision and performance management.
Ability to: Develop, implement, and administer a variety of community housing, programs; read, interpret, and explain complex laws, rules, and regulations; communicate effectively orally in one-to-one and public speaking situations; address and mediate conflicts between people or within groups; produce written documents using proper grammar, punctuation and spelling; analyze complex financial documents, policies, laws and regulations and make sound recommendations; gather and analyze a variety of complex data; prepare and monitor contracts and budgets; negotiate fair and appropriate leases and financing packages; negotiate and analyze real estate transactions; develop and maintain effective working relationships with other City staff, representatives of governmental, business, financial, community, and other organizations, and with clients served; enter data into a terminal or computer using a keyboard device; sit for extended periods of time with the ability to move at will.
Experience and Education: Any combination of experience and education providing the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:
Experience - Sufficient years of administrative experience in a governmental housing, community services, homeless services financial or development organization where assignments were directly related to the program area to demonstrate possession of the required knowledge and abilities.
Education - Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, urban studies, community development, economics or a related field. A bachelor's degree or equivalent is preferred, but professional training related to the program area will also be considered.
License or Certificate
This classification may require the use of a personal or City vehicle while conducting City business. In order to drive, individuals must be physically capable of operating a vehicle safely and must possess a valid, Class C, California driver's license OR be able to demonstrate the ability to travel on scheduled or unscheduled visits to various locations in the City which may or may not be reachable by public transportation.
Additional Information
SELECTION PROCESS:
Applicants possessing the MOST DESIRABLE qualifications based on a screening of the application materials and supplemental questionnaire will be invited to continue in a selection process that may consist solely of an application screening, or may include an oral appraisal interview, assessment center, or another activity selected by the Human Resources Department. An eligible list will be established as a result of this selection process and may be used to fill future vacancies.
WORKING CONDITIONS:
Housing and Community Services Managers work primarily in an indoor office setting; however, they also travel outside of the office in order to make presentations, attend meetings, inspect properties, or make business visitations. Office work requires incumbents to communicate with others orally, in person or over the telephone, to explain programs or projects; and to sit at a desk or computer for extended periods of time, with the ability to move at will. To produce written documents, incumbents make repetitive arm/hand movements using a keyboard and mouse. Incumbents review or check the work product of assigned staff, including inspection reports, project analyses or lease requests. When analyzing loan applications, Housing and Community Services Managers review sketches, plans or blueprints and estimate development or rehabilitation costs. Field work may involve inspecting residential units for compliance with City code and health and safety standards, and visiting construction sites, homeless encampments, and homeless shelters with exposure to rough, uneven or rocky surfaces in a variety of weather conditions. Field visits to homeless encampments may involve exposure to bio-hazardous conditions.
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SANTA ROSA - A WONDERFUL CITY TO CALL HOME:
The City of Santa Rosa is nestled in the center of famous Sonoma Wine Country, located just 55 miles north of San Francisco and 30 miles east of the Pacific Ocean with a population of approximately 180,000. Santa Rosa serves as the County seat and the center of trade, government, commerce, and medical facilities for the North Bay. The surrounding area is home to over a hundred wineries and vineyards and many beautiful parks and recreational facilities, including golf courses. Santa Rosa is in the center of a nationally recognized cycling area. We boast many attractions associated with large cities, including a symphony, performing arts center, theater productions and internationally recognized restaurants, yet still retain the warmth and small town feel of decades past. Santa Rosa has been named one of the 50 greenest cities in the United States with one of the top five mid-sized downtowns in California.
The City of Santa Rosa is proud to be an equal opportunity workplace.
The City does not discriminate on the basis of disability in employment. Requests for reasonable accommodations needed to participate in the recruitment process may be made by submitting a Request for Reasonable Accommodation Form within five (5) business days of being noticed that an event requiring accommodation is occurring. You may also contact the Human Resources Department at (707) 543-3060
