Remote Position-Customer Service Experience Preferred

Remote Position-Customer Service Experience Preferred

17 Nov 2024
California, Merced, 95340 Merced USA

Remote Position-Customer Service Experience Preferred

We are looking for motivated and excited individuals to join our fast paced environment. Our ideal candidates are career minded with HIGH ENERGY, MOTIVATION, and a STRONG DESIRE TO EXCEL!

Full training from the ground up. Weekly pay, and flexible hours; with the ability to work from home.

We offer:

- Weekly pay + possible weekly bonuses!

- Energetic, positive, supportive team environment

- Career growth and merit-based advancement system

- Structured training and leadership program

- Full training from the ground up - Previous experience preferred but not required

- Company events and trips!

Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking

for a long-term career fit and wants to get their foot in the door with a company to grow is

important to us.

Your Responsibilities:

Provide excellent customer service through active listening and help keep both internal and

customer-facing support documentation up-to-date.

Work with confidential customer information and treat it sensitively while actively providing

recommendations for continuous product and process improvement.

Aim to resolve issues on the first call by being proactive and handle open customer issues and

raise when appropriate to ensure timely follow-up and satisfactory resolution.

Handle and carefully respond to all customer inquiries

Assist existing clients through phone and/or in person about account management, billing

issues, content and basic product application while building scalable customer-facing resources

for common questions and issues.

If you feel that you would be a great fit for our Company and Organization, apply now!

We will set you up with an interview at the soonest available date.

We will email you back promptly, so please check your emails for a response.

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