Office Administrator/Customer Service

Office Administrator/Customer Service

16 Sep 2025
California, Merced, 95340 Merced USA

Office Administrator/Customer Service

We are seeking a detail-oriented and motivated person to join our team. The ideal candidate will have a strong background in the automotive industry, excellent organizational skills, and a commitment to providing exceptional customer service. This role is critical to ensuring that all title, registration, and inventory records are accurate, up-to-date, and compliant with applicable regulations.

Key Responsibilities

Process vehicle titles and registrations in accordance with state and federal requirements.

Maintain accurate and up-to-date inventory records

Collaborate with internal departments to ensure seamless handling of vehicle documentation.

Communicate effectively with customers.

Identify and resolve discrepancies in paperwork and reporting.

Support the customer service team in addressing client concerns related to previous purchases.

Schedule and confirm service appointments, keeping accurate records in the system

Ensure compliance with all dealership, state, and DMV regulations.

Qualifications

Spanish Speaking

Prior experience in the automotive industry (title and registration processing experience strongly preferred).

Excellent organizational and multitasking abilities.

Proven customer service skills with the ability to handle inquiries professionally and efficiently.

Proficiency with inventory management systems and standard office software.

High attention to detail and accuracy in data entry and record keeping.

PLEASE CONTACT MARIA NARANJO DIRECTLY, DO NOT CONTACT THE DEALERSHP.

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