Job Duties and Responsibilities:
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Obtaining and updating patient history and medication lists.
Recording patients' vital signs, documenting physicians' notes and changes in medical conditions
Taking tissue and fluid samples and sending them in for laboratory analysis
Prepping exam rooms for clinical procedures and assisting practitioners with patient care
Assisting physicians during routine checkups, outpatient procedures and other physical exams
Monitoring and documenting patient symptoms for physicians' review during clinical exams
Providing compassionate patient support and care, attention and assistance during office visits
Administering injections under the direction of supervising physicians
Blood draws and maintaining laboratory binders for CBC machine
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
Helps patients in distress by responding to emergencies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Any other task asked of you by your supervisor or management.
Job Skills:
Patient focused
Professional
Attention to detail
Ability to create a productive work environment
Excellent organizational and time management skills
Advanced verbal and written communication skills
Ability to work in fast-paced environment
Ability to work in a team environment as well as independently.
Effective communication
Qualifications:
High school diploma (required)
Medical Assistant Certification
Basic CPR certified
One year experience in a medical or research field
Working knowledge of all Microsoft office computer programs.
Working knowledge of EMR system
Working conditions:
In office position
Basic physical requirements:
Climbing
standing for long periods of time
Stooping
Sitting and typing for long periods of time
Lifting up to 30 lbs
Travel Requirements:
Travel as needed for training and vacation coverage purposes
All travel/mileage is reimbursed at 0.67/mile while on the clock
Compensation:
Non-exempt, hourly position
Hourly range of $18.00-$25.00 per hour based on experience and time with the company .
Between 32 and 40 hours per week. Monday through Thursday 8 am to 5 pm with a 1 hour lunch break. Occasional Fridays 8 am to 4 pm (or 12pm) based on coverage/training needs
Benefits:
Full medical coverage for the employee, can choose between Kaiser and Blue Shield Plans.
HSA available to those who chose Blue Shield.
Dependents and Spouses can be added at the employee's expense
Vision and Dental Plans offered to the employee at the employee expense
Vision plans are included in the Kaiser Medical Plan if you choose Kaiser as your medical insurance.
401k and profit sharing plans available after 1 year of hire
Colonial Life, Accident, Cancer plans offered
Scrub stipend in the spring and fall, $125
Monthly cell phone stipend of $15.00
PTO package-vacation and sick combined. Accrue 1.54 hrs per pay period from date of hire. Accrual rate increases at the 1, 5, and 10 year anniversary.