We are looking for an honest, hardworking employee to work in our Internet dept. At Victory Motors Inc, we strive to provide the highest level of customer service.
Job Responsibilities:
Ensures all internet leads are followed up with until competition of sale.
Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Answer customer inquiries and calls.
Follows up with aged sales leads.
Manage and track all leads.
Manage all incoming and outgoing phone calls and emails.
Maintain daily, weekly, and monthly sales forecasts.
Work closely with sales department to develop appointment setting strategies.
Handle our customer contacts through Dealer Center for follow-up and lead generations.
Schedule sales appointments and reschedule no-show customers.
Answer customer internet inquires by both email and phone.
Manage day-to-day business of the business development center.
Achieve the sales and customer satisfaction objective set by Victory Motors.
Provide exceptional customer service and create ongoing relationships with customers
Experience is a plus
Bilingual is a plus
Please submit your Resume
