Vacancy expired!
Located in the heart of Monterey California, and just steps from the beach and short walk to Fisherman's Wharf and Downtown Monterey.
We are looking for a General Manager who is excited to lead a team as we continue to grow and evolve our reputation. GM will be responsible for developing and maintaining service standards. Spending a great deal of time 'on the floor', the person who takes on this position should enjoy being hands on throughout the day, and assisting where needed on the property. Our General Manager must always be able to maintain composure and hold their team to the service and operational standards set in place.
Duties and Responsibilities:
Overseeing the daily operations of the facility and staff members working at a hotel to make sure all guests have a positive experience during their stay, helping market the hotel to the public and directing the services offered at the hotel.
Managing staff and overseeing front desk and housekeeping schedules . Coordinate front office activities; resolve guest issues as well as problems among staff.
Manage the hotel through a hands-on approach, motivating employees, ensuring employee development and retention and conducting regular employee meetings.
Interview and hire applicants for hotel staff positions; train hotel staff; observe and evaluate staff performance.
Ensure all decisions are made in the best interest of the property and management.
Closely monitor the property's business reports on a daily basis and take decisions accordingly.
Ensure that monthly financial outlooks are on target and accurate.
Monitor the facilitys revenue, including setting room rates, establishing budgets, and allocating funds to departments.
Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
Be accountable for responsibilities of hotel staff and take ownership of all guest complaints.
Ensure that the facility operates efficiently within the guidelines of all policies and procedures.
Qualifications:
Must have at least 2 years experience in Hotel Management.
Exceptional guest service, hospitality management, sales, and marketing, or other related experience.
Excellent leadership skills with a hands-on, lead-by-example work style.
Aptitude in financial management, financial reports and analysis.
Strong written and verbal communication.
Proficient in the use of Microsoft Office and point of sale (POS) software.
All applicants must have verifiable work experience, references, and must be physically able to perform duties.
