Best Western ( Salinas) is in search of a Front Desk Agent who provides assistance, direction, and booking accommodations for guests by welcoming, and directing them appropriately. This position interacts with guests and potential guests in person, over the phone, Reservation system, and through email.
Responsibilities include (but are not limited to) checking guests in and out, room reservations as well as concierge assistance with dinner reservations and providing area information.
Qualifications and Requirements:
Prior hospitality front desk required
Fluent in English (verbal and written communication)
Ability to multi-task
Friendly, welcoming persona
Punctual and reliable
Flexibility with schedule
Professional attitude and excellent attention to customer service
To be a team player as well as work solo.
Desirable skills:
Bi-lingual ( Spanish )
Strong written and verbal communication with emphasis on professional
Experience with using Microsoft Office Products
Knowledge of property management software
Knowledge of the local area
Ability to provide excellent customer service
" To maintain a professional image and reflect the standard of our organisation, it's important that your attire in appropriate for the applied position. please ensure that your clothing aligns with our dress code, which reflects on professionalism and respectability, also helps in fostering positive and productibe work environment."
Apply in person
175 Kern Street
Salinas, CA 93905
