ABOUT US
Foray is a modern fine dining restaurant serving Coastal Californian cuisine. Please explore our website for more information about Foray: https://www.forayrestaurant.com/
ROLE - Front of House Manager
Inquiries without a resume will not be considered
COMPENSATION
$100K+ (decisions regarding salary will be based on a number of factors including experience and training levels)
Fully funded health, dental and vision insurance
Paid time off
EXPECTATIONS
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Continuously touching tables and getting to know guests
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Evaluate staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils, glassware and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Oversees opening and closing tasks and balances nightly tips and checkouts
REQUIREMENTS
Deep knowledge of wine varietals and wine service standards (sommelier certifications strongly preferred)
Ability to bartend as required due to staff absences
Proven work experience as a Front of House Manager, Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall
ingredients and dishes to inform customers and wait staff
Strong leadership, motivational and people skills
Valid California Food Manager Certificate
SCHEDULE
We are open for dinner from 5pm to 9pm, Wednesday through Saturday (winter) and Wednesday through Sunday (spring to fall). Two consecutive days off in a typical week, as well as Thanksgiving, Christmas Day and New Years Day.
