Maintenance Account ManagerK&D Landscaping Inc. is a family-owned and operated business that has been servicing the tri-county area for over 35 years. K&D employs over 100 people in the local area and continues to grow. A K&D project is easily recognized throughout the community for its high quality and attention to detail. Building on previous generations, K&D continues the tradition of giving back to their community by performing multiple beautification projects every year. Due in part to this generosity, the company was awarded "Business of the Year" for 2020 by the Pajaro Valley Chamber of Commerce. K&D's goal is to continue to raise the bar in the landscape industry!Position Summary:The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. There is a need for an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. There will be many different people to meet and work with. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company's customers, or all of the above. A persuasive, teaching style of communication is required to communicate the company's policies, programs, and systems. A faster-than-average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships. As time is usually a factor, the work must be done on time, as well as correctly. In general, this is a position where guidelines, structure, and established policies must be followed fairly closely, while working with and for others.Job Duties:You will be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and enhancement opportunitiesPerforming site walkthroughs with clients to ensure quality and service expectations are metWork closely with maintenance supervisors to ensure quality standards are metProactively presenting site enhancements to your clientsOversee your approved enhancement projects with operations teamAssist with onboarding new maintenance accountsPerform profit assessments for book of business with Department Head and discuss if any adjustments need to be madeProvide annual budgets for your book of businessIdentify opportunities to expand services with existing clients based on their landscaping needsStrong understanding of gross margin and financial data related to landscape maintenance operationsMaintain accurate client records utilizing CRM (Aspire) and SharePointOther duties as assignedRequirements:3-5 years’ experience in the landscape industry1-3 years’ experience in Maintenance Account ManagementProficiency in CRM tools, Microsoft Office Suite and email managementDriver license required and insurable under K&D’s insurance planCompensation: $80,000 - $120,000 Annual SalaryBenefitsReferral bonusBonus programCompany truck, phone, computerPaid VacationPaid Sick DaysPaid HolidaysHealth insuranceDental insuranceVision insurance401K with up to 4% Company MatchTraining and Continuing EducationCompany eventsRelocation assistance availableJob Type: Full-timePay: $80,000.00 - $120,000.00 per yearBenefits:401(k)401(k) matchingCell phone reimbursementCompany carDental insuranceHealth insurancePaid time offTravel reimbursementTuition reimbursementVision insuranceSchedule:Monday to FridaySupplemental Pay:Bonus opportunitiesCommission payExperience:Landscape Maintenance Account Management: 1 year (Preferred)Landscape Industry: 2 years (Required)Ability to Relocate:Watsonville, CA: Relocate before starting work (Required)Work Location: In person Apply now in 2 minutes! Powered by
