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SUMMARY: The House of Peace House Coordinator is responsible for ensuring a supportive, compassionate, and empowering experience for the residents of the House of Peace, a transitional living community for persons that have experienced chronic homelessness. Responsibilities include management of the facility, resident development, mentorship, mediation, conflict resolution and setting the example of living by the House of Peace Charter.
The Franciscan Workers of Junipero Serra is a 501(c)3 organization that provides meals, shelter and services to people challenged with poverty and homelessness at Dorothyâs Place Hospitality Center in Salinas. We believe that compassion and hospitality along with respect for human dignity is vitally important in meeting wellness needs. House of Peace is a transitional living program that promotes and provides safety, stability, and well-being for 24 adults who have experienced chronic homelessness. Living together as a community, the residents support each other toward positive, healthier lifestyles. The House of Peace provides structure and supportive services including counseling, linkage to community resources, educational direction, financial and literacy programs, as well as assistance with benefit applications, employment readiness, and job searches. With case management services on site, residents have consistent contact with someone who can help them navigate obstacles and experience successes toward an end goal of attaining sustainable permanent housing. Currently we take referrals from the Monterey/San Benito Continuum of Careâs coordinated entry system, which serves our areaâs most health-vulnerable people and assists them into housing. We also reserve a limited number of rooms for people we hire into staff positions while theyâre still in a state of homelessness. There is a Housing Coordinator present each evening âand an additional staff member that is present for the high-activity portion of most evenings before bedtime.
QUALIFICATIONS
Familiarity with homeless population and/or the work with the poor. Excellent listening skills; oral and written communication skills. Respect for low-income individuals.
â Model and support behavior that facilitates self-awareness and personal development of our residents
â Available âon callâ in case of emergencies
â Ability to be present for others by listening fully and empathetically.
â Ability to maintain composure during chaotic or stressful situations. Ability to respectfully redirect disrespectful, disruptive or dangerous behavior.
â Ability to work with diverse populations and have a commitment to carrying out the mission of the Franciscan Workers. Commitment to social justice and ending homelessness.
â Knowledge of local resources for individuals in poverty is preferred.
â Previous administrative and case management experience is preferred.
â Self-motivated, excellent communication skills and time management
â Bilingual English/Spanish preferred
ESSENTIAL DUTIES & RESPONSIBILITIES include the following as well as other duties that may be assigned:
â Adheres to the staffing schedule and the House of Peace Coordinator position description developed by the House of Peace Director to ensure consistent, safe, and reliable staffing.
â Maintain a clean and safe environment.
â Be present for House of Peace residents needs and questions and be available to residents and other Franciscan Workers with the sacrament of conversation, gratitude, and compassion.
â Serves as a mediator and finds positive ways of responding to House conflicts. Maintains harmony in the community.
â Treat all residents equally, with respect, and according to the guidelines and staff rules set forth in our House of Peace Charter. When misbehavior occurs, firmly and respectfully enforce the rules with graciousness and kindness.
â Ensure accurate understanding and implementation of policies and procedures. Complete documentation of non-compliance with policies and procedures, warning notices, consequences.
â Attend staff in-service and other trainings. CPR and First Aid training are required with the expectation that each House of Peace Coordinator can perform CPR if necessary.
â Meet regularly with House of Peace Director for coordination and mentoring.
â Follow security protocols, including emergency calls for medical or police as appropriate. Respond and take charge in an individual or facility emergency. Know our procedures and when to call 9-1-1. In a facility emergency, evacuate and check the building and provide other emergency services as needed until help arrives.
â Communicate immediately with the House of Peace Director concerning any issues that impact the safety of residents and staff, including any incidences that may result in up to Suspension of Services.
â Journal hourly night activities in the on-line House of Peace log.and
â Participate in training to enhance safety and the quality of service to our residents.
â Participate in bimonthly House of Peace staff meetings.
â Attend weekly All Staff meetings.
â We provide hospitality and assistance to many people that can be difficult and provocative of strong emotions as we serve. Communicate regularly with House of Peace Director about any feelings you may have that may cause chronic stress or create an unhealthy environment for you to serve in.
â Resolve grievances by program participants through the use of the grievance procedure
â Keep facility in compliance with building and fire codes. Ensure overall cleanliness of house.
â Perform regular security checks of the building.
â Respond and take charge in an individual or facility emergency. Know our procedures and when to call 9-1-1. In a facility emergency, evacuate and check the building and provide other emergency services as needed until help arrives.
â Re-stock supplies and necessities. Inventory supplies for house, ensuring that donations and supplies are used appropriately in the program. Needs for supplies are reported to the House of Peace Resident Manager.
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