Job Description: Experienced Automotive Service Writer
Gomez Auto Repair in Salinas is seeking a dynamic Experienced Automotive Service Writer to lead and grow our service department. We are looking for a professional with a proven track record in service management, exceptional leadership skills, and a strong commitment to delivering outstanding customer experiences.
Why Join Us?
Competitive pay: $40,175 - $87,860 annually, plus bonus opportunities.
Professional and enjoyable work environment.
Comprehensive benefits, including employee discounts and a retirement plan.
A supportive team culture that values growth and excellence.
Position Overview:
As the Automotive Service Manager, you will oversee the service department's daily operations, ensuring efficiency, profitability, and exceptional customer satisfaction. This role requires a customer-focused individual with strong communication skills, a deep understanding of automotive repair, and the ability to mentor and manage a team effectively.
Key Responsibilities:
Welcome customers, identify their needs, and provide expert guidance on service options.
Coordinate with mechanics and technicians to develop cost-effective solutions for repairs and maintenance.
Explain service options, including OEM parts and warranty details, clearly and transparently to customers.
Manage the shop’s workflow, ensuring efficient scheduling and timely completion of repairs.
Track repair statuses, prepare detailed labor and cost reports, and conduct post-service inspections with customers.
Handle financial transactions, including invoicing and payments, at the front desk.
Perform customer service duties such as answering phones, scheduling appointments, and updating customers on repair progress.
Maintain a clean, organized, and professional work environment.
Requirements and Qualifications:
High school diploma or equivalent required.
At least 1 year of service management experience in the automotive industry or similar.
Valid driver’s license (required).
Bilingual in Spanish (preferred).
Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical customers.
Problem-solving and critical-thinking abilities.
Extensive knowledge of automotive parts and repair processes.
Availability to work Monday to Friday
Schedule:
Full-time, 8-hour shifts.
Day shift.
Location:
Salinas, CA 93905. Reliable commuting or relocation plans required.
Compensation and Benefits:
Annual pay up to $87,860 (based on experience), plus bonuses.
Employee discounts and retirement plan.
Join Our Team:
If you are a motivated and experienced Automotive Service Manager passionate about leading a successful service team, we want to hear from you! Apply today to help us take Gomez Auto Repair to new heights.
Job Type: Full-time.
Pay: Up to $87,860.
Contact Info
Website: Gomezautorepair.com
Phone #: 831.758.4373 ask for Steven or Adan
Email: Gomezautorepair@att.net
