Create engaging, educational, and memorable guest experiencesAssist in the achievement of financial goals including:Tasting Room wine salesTasting Room food sales, executing an elevated food and wine experience           Wine Insider sign-up goalsPerform monitoring and stocking duties as assignedMaintain a clean and organized work environment, including:Tasting Room – ensure all bar areas are free of unnecessary POS materials, flyers, etc.Dining Area – keep the space clean, stocked, and ready for servicePatios – ensure common areas and office spaces are tidy and well-organizedWine Storage – monitor inventory levels and notify a supervisor or manager of any shortagesAddress guest concerns and complaints using good judgment and tact. Elevate complaints to management when necessaryAt the end of shift/service, complete the following:Process all guest checksAllocate pooled gratuities to the Gratuity ReportClean and reset the dining roomComplete all closing side workContinuously educate yourself on new Lewis wine releases, as well as viticulture and winemaking techniqueAttend all monthly and weekly Tasting Room meetings
