Come join a long-established home renovation contractor in the Irvine Spectrum area!
JOB TITLE:
Estimate Appointment Scheduler
JOB FUNCTION:
You will be responsible for booking daily estimate appointments for our residential sales team.
You will also assist in preparing repair estimates and scheduling our repair team.
Specific daily tasks will include:
1) Responding via text, email and phone to new inquiries for estimates (some inquiries come directly through our website and some come via third-party lead sources)
2) Following up via text, email an phone with any of the above mentioned inquiries that you have not been able to reach for the prior 4 business days
3) Entering customer data into our project management software/CRM when appointments are booked
4) Adding to updates to our sales CRM as needed
5) Handling online messaging associated with certain lead platforms during business hours
6) Answering in-bound phone call inquiries that come into our office
7) Collecting certain documents from customers to provide estimators prior to appointments (as may be necessary for specific project types)
8) Preparing repair estimates
9) Scheduling repair techs
PAY:
Base pay is $22.50/hour
PLUS
$5/booked sales appointment (targeting 40 booked appointments per week)
$3/booked repair appointment (targeting 10+ booked appointments per week)
PLUS
Potential for additional performance based incentives
JOB REQUIREMENTS:
Must be computer literate and able to be trained on various software platforms
Must have good customer service skills
Must be able to communicate well over the phone and in writing
Must be able to manage follow up with approx. 30 - 40 leads at any given time at different stages of inquiry
Ideal candidate will have some flexibility for 1 night or weekend shift per week
Please text Steve @ 949 433 8656 if you are interested in this position.
