Food Manufacturing Customer Service Rep

Food Manufacturing Customer Service Rep

13 Jun 2024
California, Orange county 00000 Orange county USA

Food Manufacturing Customer Service Rep

Ultimate Staffing is partnering with a Food Manufacturing company near La Palma. They are looking to hire a Customer Service Rep who comes from the food manufacturing industry. This position pays between $22-$25 an hour based on experience. Please apply directly or send your resume and pay requirements to me at Thank you.PLEASE ONLY APPLY IF YOU HAVE FOOD MANUFACTURING INDUSTRY EXPERIENCEESSENTIAL JOB FUNCTIONS/MAJOR JOB DUTIES AND RESPONSIBILITIES- Receive and review incoming orders of assigned customer accounts to ensure accuracy, completeness, andcompliance with company policies and procedures.- Process orders promptly and accurately in order management system, including order entry, orderconfirmation, and order updates.- Accurately follows all sales order management policies.- Coordinate with sales, production planning, and logistics teams to address order inquiries, resolvediscrepancies, and expedite order fulfillment.- Monitor order status and shipment schedules to ensure timely delivery and customer satisfaction.- Communicate order-related information and updates to internal stakeholders and external customers asneeded.- Investigate and resolve order issues, including minimum order quantities, product availability, and shippingdelays.QUALIFICATIONS Strong commitment to customer service Experience with order management software Proficiency in data analytics tools such as Excel and Power BI Must have strong interpersonal skills with the ability to work effectively in cross-functional teams Excellent written and verbal communication skills Superb organizational skills, attention to detail, and accuracy Strong time management and ability to work with competing priorities Problem resolution and critical thinking skillsAll qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.