GENERAL DESCRIPTION:
Responsible for the safeguarding of hotel property, assets, guests, visitors and employees. Conduct investigations and assist with guest and employee incidents while providing outstanding customer service.
ESSENTIAL JOB FUNCTIONS:
Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
Must be able to work overnight shift from 11pm-6am.
Answer house calls, assist guests and employees with respect to safety, security and hotel operations.
Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
Maintain accurate records while performing basic office duties.
Must be able to maintain confidentiality of information.
Insure to comply with all pandemic health criteria imposed by City, State and Federal mandates and ordinances.
All other duties as required.
