We are looking for a Shift Manager to oversee all restaurant operations, including welcoming and serving customers. Shift Manager responsibilities include delegating tasks to restaurant staff, addressing diners’ queries and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, we’d like to meet you. Ultimately, you will help us create a memorable dining experience for our guests and increase our profitability.
Responsibilities
Delegate tasks to restaurant staff and supervise their performance
Assist in training and developing staff alongside management
Work alongside the staff at whatever station you are scheduled at for the day
Maintain a fully-stocked inventory and order food supplies, as needed
Arrange the schedule in the event of a call out or unplanned absence when the GM is not scheduled
Help staff resolve on-the-job challenges
Balance the cash register at the end of the day
Ensure client satisfaction and gracefully handle any complaints
Open or close the restaurant (when responsible for the first or last shift)
Inform the next Shift Manager about pending tasks
Report maintenance and training needs
Skills
Good knowledge of restaurant operations
Availability to work different shifts, including weekends
A customer service approach with the ability to manage complaints with professionalism
Excellent organizational skills
Team management abilities
Rate of pay is calculated including tips ($21.00 - $24.00)
Job Types: Full-time, Part-time
Salary: $21.00 - $24.00 per hour
Expected hours: 30 – 35 per week