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Busy practice located in Mission Viejo is seeking a full time receptionist with back office experience to join our team. Candidate must be friendly, compassionate and professional with a willingness to help.
Qualifications/Skills:
Excellent communication skills
Excellent customer service skills
Proper phone etiquette
Have strong computer skills - must be familiar with Microsoft Office; experience with an EMR is a plus
Be able to multi-task in a busy environment
Be able to work under pressure, while maintaining composure and a positvie attitude
Be punctual and enthusiastic
Be a team player and work cohesively with others
Be reliable and possess a strong work ethic
Knowledge of insurance plans, such as HMO, PPO, Medicare
Back Office Experience a plus (assist when staff shortage)
Duties:
Greet patients
Check patients in and out
Computerized patient information entry
Appointment scheduling
Chart preparation
Answer phones
Collect co-pays
Faxing, scanning
Insurance verification
Place a high value on exceeding expectations
Requirements:
Must have a minimum of two years previous experience in a medical practice as a receptionist.