We are seeking a reliable and experienced Receptionist / Treatment Coordinator / Front Office staff member to join our dental office. The ideal candidate will have at least 2 year of experience working in a dental or medical office environment, with a strong understanding of administrative tasks, patient communication, and insurance billing procedures.
Responsibilities:
- Greet patients and visitors in a courteous and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Coordinate treatment plans and financial arrangements for patients
- Verify insurance coverage and submit claims accurately
- Maintain patient records and update information as needed
- Manage office correspondence and assist with administrative tasks as required
- Ensure the front office area is clean, organized, and well-maintained
- Collaborate with the dental team to provide excellent patient care and service
- Other duties as assigned by the office manager or dentist
Requirements:
- Minimum of 2 year of experience in a dental or medical office setting
- Strong communication skills, both verbal and written
- Excellent customer service and interpersonal skills
- Proficiency in computer software and dental office management systems
- Knowledge of insurance billing procedures is a plus
- Detail-oriented with strong organizational skills
- Ability to work independently and as part of a team
- Must have a positive attitude and willingness to learn
Working Hours:
- Monday to Friday, 8:00 AM to 5:00 PM may vary
- No weekends required
Benefits:
- Excellent compensation based on experience
- Paid holidays
- Medical insurance with employer contribution
- Paid sick leave
- Paid vacation time off
- 401K with employer contribution
If you meet the above qualifications and are interested in joining our team, please submit your resume along with a cover letter detailing your relevant experience and why you would be a great fit for this position. We look forward to hearing from you!