SPECIAL NOTE: We are looking to fill positions after Labor Day. Space is limited for our next available class, so please apply if you are ready to work right away.
Position: Call Center Rep.
Location: Tustin, CA
Company Overview:
Superior OC Recovery is a leading financial services company dedicated to providing exceptional debt collection services. We take pride in our commitment to securing the best possible arrangements for our clients while keeping our phones buzzing with proactive communication. As we continue to grow, we're seeking motivated individuals to join our team as a Call Center Rep.
Job Description:
As a Call Center Rep, you will be responsible for contacting individuals with outstanding debts and verifying location information. You will work closely with our experienced team to learn effective debt collection techniques, develop negotiation skills, and navigate compliance regulations.
If you have any Screener or Opener experience in Auto Warranty, Debt Consolidation, Student Loans, Canvassing, and Telemarketing, then we need you.
Key Responsibilities:
Contacting debtors via phone, email, and mail to discuss payment options and negotiate payment arrangements.
Documenting all communication and payment agreements accurately in our system.
Providing excellent customer service and addressing any concerns or questions from debtors.
Adhering to all company policies, procedures, and compliance regulations.
Requirements:
High school diploma or equivalent.
Excellent communication and negotiation skills.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Previous experience in customer service or collections is a plus but not required.
Benefits:
Competitive hourly wage.
Comprehensive training program.
Opportunities for advancement and professional development
Join our dynamic team and start your career in debt collections today!
If you are interested, call the number provided on the ad Monday-Friday 10am-3pm. If you are prompted to leave a voicemail, please leave your name, best contact number, and your best elevator pitch on why you should be hired.
