Vacancy expired!
ISYS currently has an Administrative Assistant / Quality Review Specialist opening in our Brea office.
Primary Responsibilities:
Timely review and processing of electronic reports/documentation within the "A" and "D" queues.
Attentive electronic review of report submissions in the A queue which includes a review of case note entries and narrative fields within the reports utilizing the appropriate checklist.
Carefully collates report with related invoices, and then uploads invoices, reports, and enclosures into ISYS database and sends the final product to the customer utilizing the appropriate checklist.
Courteously corresponds with ISYS case managers and supervisors by email and/or telephone to discuss reports and obtain any additional information that may be necessary to ensure the accuracy of any reports.
Proactively monitors general email account and addresses any inquiries or directs them to the appropriate party,
Ensuring clarity and compliance with customer requirements.
Completes all functions in a professional manner consistent with ISYS Brand/Values and standards of quality and protocols.
Knowledge, Skills, and Abilities:
Outstanding computer knowledge, skills, and experience.
Meticulous attention to detail while performing repetitive tasks.
Strong reading and writing with an excellent understanding of the English language, grammar, and punctuation.
Initiative to ask questions when uncertain or unclear.
Ability and willingness to maintain professional relationships with customers and colleagues.
Requirements:
High School Diploma
Minimum 3 year of relevant office experience
Preferred:
College Education
Previous medical or medical terminology experience
How to Apply:
Apply Here: https://isyscm.com/additional-opportunities/
Please complete the application to its entirety including all current/past job experiences and attach your resume with the application.
Thank you for your interest in working with ISYS.
Check us out at www.isyscm.com
