Position Summary
This full-time position, located at our beautiful 256-space manufactured home community in Huntington Beach, will work in unison with the community manager to assist in the park operation, resident relations, leasing and marketing. There will be daily interactions with residents, prospective residents and vendors, as well as office duties including basic bookkeeping functions. The ideal candidate will possess strong customer service and superb organizational skills, and have a friendly, helpful disposition.
Company overview
Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.
Company Core Values
Transparency
Accountability
Integrity
Teamwork
Excellence
Position Performance Objectives
Leasing
Answer and handle incoming calls from prospective renters.
Greet prospective renters and show rental units.
Immediately record all telephone and in-person visits on appropriate reports.
Demonstrate community and rental home knowledge to prospective renters by communicating the amenities and benefits.
Have prospective renter complete the rental application and provide the application fee in accordance with company procedures and Fair Housing requirements.
Update availability reports, prepare and review rental application documents prior to sending to corporate office; follow up with applicant regarding status.
Ensure rental units are ready for resident to move-in on agreed date.
Follow up immediately with prospective renters who did not complete applications; refer to sister communities if they meet prospective renter's needs.
Orient new residents to community.
Marketing
Hold "Open House" events.
Assist in placing, removing/updating ads, banners, balloons, signs, flags, etc.
Assist in monitoring advertising effectiveness.
Assist in conducting market surveys and shop competitive communities.
Maintain awareness of local market conditions and trends; contribute ideas to leasing staff for marketing rentals/community and improving resident satisfaction.
Key Competencies
Proficient with word processing and spreadsheets, able to learn new software.
Understand landlord-tenant law and leases.
Provide commitment to the highest standards of integrity.
Possess strong writing skills and experience.
Maintain trustworthiness and perform duties with the utmost confidentiality and accountability.
Work efficiently, handle multiple projects with appropriate prioritization, adhere to urgent deadlines, and adapt to evolving circumstances.
Execute phone calls and send letters on behalf of company in a professional manner.
Bring enthusiasm, creativity, patience, good judgment, and flexibility to their work.
Able to work both independently and in a team environment, works well with others.
Physical Requirements
Has the ability to work at the mobile home park office in front of a computer screen/typing approximately 80% of a typical working day.
Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.
Experience requirements
Minimum AA degree earned
Two years' experience in an office environment
Leasing or property management experience, preferred
What we offer
Medical, dental and vision benefits
401k plan with company match
10 paid holidays
5 vacation days first year, accrual begins immediately
Hourly Range: $18 - $20 per hour, 40 hours per week, Sat-Sun plus 3 weekdays (2 weekdays off)
Location: Huntington Beach, CA 92648
If this position caught your eye, apply online now.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://starmanagement.isolvedhire.com/jobs/1395629-43856.html
