Office Administrator/Customer Service for Glass Company

Office Administrator/Customer Service for Glass Company

19 Jun 2025
California, Orange county 00000 Orange county USA

Office Administrator/Customer Service for Glass Company

Job Summary:

Manage daily office operations and ensure smooth workflow. Key responsibilities include managing communications, maintaining records, and coordinating the estimator’s schedule. Must use clear, concise and professional communication with customers, co-workers & vendors. Must answer and direct phone calls; greet and assist customers in the showroom; and respond to general inquiries via phone and email.

Responsibilities include, but are not limited to:

Administrative Support:

Schedule estimator

Prepare and follow up on proposals.

Invoice and collect monies.

Process orders.

Sell products to customers/contractors

Office Responsibilities:

Ensure the office is organized and presentable.

File and maintain the filing system.

Follow-up on customer orders.

Contact pick-ups for all will call orders.

Complete cost break-down on all invoices.

Skills Required:

Strong organizational and time management skills.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office (Word and Excel).

Attention to detail and problem-solving abilities.

Ability to work independently and as part of a team.

Adaptable with a positive, professional attitude.

Education & Experience:

High School diploma or equivalent.

College or Occupational Training is a plus.

Glass or construction industry experience a plus

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