Tax Office Administrative Assistant (Client Care Focus)
Seasonal Full-Time Position
Early January through Mid-April
Compensation: $23/hour, with potential end-of-season bonus
Location: 100% in-office (no remote option due to client confidentiality)
We’re a small tax office looking for a reliable, friendly, and punctual person to manage front-desk and administrative tasks this tax season. You’ll work directly with me in a professional, focused environment where accuracy, good client service, and consistent attendance matter most.
Workload varies, with busy days and quieter periods alike. We need someone proactive who stays productive and finds useful tasks during downtime.
If you enjoy helping people, staying organized, communicating clearly, and showing up on time every day, this could be a good fit.
Key Responsibilities:
Greet clients warmly, answer phones professionally, and deliver strong customer service
Schedule appointments and keep the office running on time
Manage client check-ins, collect paperwork, and route documents accurately
Assemble and package completed tax returns
Scan, file, and organize documents; handle incoming and outgoing mail/shipments
Keep the office tidy and assist with day-to-day tasks to support smooth operations
Required Qualifications:
At least one year of customer service experience (office or administrative experience preferred)
Comfortable with basic computer tasks (email, scanning, file management, and scheduling software)
Proven track record of excellent attendance and punctuality in previous roles
Ideal Candidate:
Friendly, proactive, and highly organized; able to handle multiple tasks calmly during busy periods and stay productive independently
Learns quickly from hands-on training and is comfortable asking questions before proceeding with new tasks to ensure accuracy
Experience with online postage/shipping services (e.g., Stamps.com) or secure client portals (e.g., VeriFyle) is a plus
Familiarity with Drake Tax Software is helpful but not required (we’ll train the right person)
This seasonal role gives you the chance to be of real service to clients during a busy time of year. Serious applicants only, please. I review applications carefully and will reach out promptly to qualified candidates for next steps. Looking forward to hearing from you!
