CAL IT Group is a growing full-service Managed Services Provider (MSP) committed to delivering comprehensive IT and cybersecurity solutions to a diverse clientele. As we continue to grow, we’re looking for motivated, skilled professionals to join our dynamic team. We pride ourselves on fostering a collaborative work environment, promoting continuous learning, and offering professional development opportunities.
We are seeking an experienced IT Systems Engineer with expertise in Office 365, Azure, network management, and cybersecurity. This is a full-time position working on-site at our Huntington Beach office. The ideal candidate will have a robust background in managing Windows-based networks, cloud services, and network security, with a focus on delivering expert-level support and implementing hybrid IT solutions. This role offers growth potential, especially for those aiming to specialize in cybersecurity within an MSP environment.
Responsibilities:
-Office 365 & Azure Expertise: Provide expert support for Office 365, Teams, and Azure environments. Design, implement, and manage hybrid setups involving Entra ID and Active Directory for clients.
-Network & Server Management: Lead the configuration and management of Windows Server environments, including Hyper-V virtualization. Apply strong knowledge of TCP/IP networking, and implement firewalls like Sophos or similar technologies to ensure robust threat management.
-Hardware & Network Management: Configure, deploy, and manage network hardware (e.g., firewalls, switches, routers) for multiple client environments. Experience with SonicWall firewalls and Cisco Meraki switches is a plus, but the ability to work with diverse setups is essential.
-Cloud Services & Security Management: Administer cloud-based services, manage user access, and ensure security following company standards. Work with clients to design and maintain secure, efficient cloud environments.
-Scripting & Automation: Use PowerShell scripting to automate routine tasks and optimize IT processes.
-Advanced Technical Support & Mentorship: Act as a point of escalation for complex issues. Mentor junior staff in troubleshooting high-level technical problems related to networks, hardware, software, and cloud services.
-System Monitoring & Proactive Maintenance: Proactively monitor networks and servers across client sites, identifying and mitigating potential risks. Implement and maintain monitoring solutions in accordance with company practices.
-Remote Monitoring & Management (RMM) Tools: Experience with RMM and Professional Services Automation (PSA) tools is required.
-Process Documentation: Document IT processes and procedures for the team.
-Client Collaboration: Collaborate with clients to assess IT needs and provide tailored solutions. Perform occasional on-site visits to ensure optimal client satisfaction.
Requirements:
-4-Year College Degree or equivalent experience in a similar position
-Minimum of 5 years in an MSP environment.
-Microsoft 365 / Azure Management
-VMware experience
-Solid understanding of Windows Server and Hyper-V virtualization
-Deep knowledge of TCP/IP networking principles and threat management solutions
-Knowledge of RMM and PSA tools
-Excellent verbal and written communication skills
-Strong troubleshooting and critical thinking skills
-Positive and professional demeanor
-Must demonstrate the ability to effectively work independently
-Ability to document processes clearly
-Must have strong organizational, priority and time management skills with the ability to multitask
-Reliable personal vehicle with the ability to drive to clients as required
-Ability to participate in after hours on-call rotation
Compensation/Benefits:
-Holiday pay
-Paid time off
-Paid Sick time
-401(k) with matching
-Dental insurance
-Health insurance
-Vision insurance
-Professional development assistance
-Referral program
