Company Overview - We are located in South Orange County and committed to offering high-end quality lumber and lumber products while providing exceptional customer service to designers, homeowners, architects, DIYers, residential and commercial builders, contractors and distributors.
We are seeking a highly motivated, very thorough and knowledgeable showroom administrator who would be interested in fast-tracking to the position of Showroom Assistant Manager. The environment is fast-paced and has potential for a lot of career growth. If you are the right candidate, you may shift from a showroom administrator to the Assistant Manager after 120 days from hire date.
To apply:
- reply to the craigslist email address provided
- in the subject line type your full name
- include a cover sheet and resume
- if these instructions are not followed, we will not respond to your email.
Job Description
Beginning as a showroom administrator, you will play a crucial role assisting customers as you guide them through our products and services. Often you will be interacting with designers, builders, contractors, and homeowners ensuring they have a seamless shopping and ordering experience.
Responsibilities
Customer Assistance - With a professional manner and with accuracy, greet customers in-person, over the phone and via email assisting them with selecting products and services for their project, sharing product information, pricing and availability.
Expertise and Teamwork
Thoroughly interpret material lists provided by customers to provide an accurate product and lumber selection.
Recommend alternatives or enhancements based on project requirements based on project requirements and budgeting.
Accurately process orders and provide excellent follow through.
Collaborate with all team members regarding fabrication.
Work with the manager to achieve targets and objectives.
Ability to listen, learn, apply procedures, maintain a high level of accuracy and prioritize workflow in a fast-paced environment.
Excellent and professional written and verbal skills
Qualifications
3 years of retail experience, preferably in interior design, construction, lumber and/or fabrication
3 years experience using QuickBooks Online
2 years experience using Shopify and Point of Sale (some training provided)
3 years experience using G-Suite products, particularly G-Sheets, Calendars
2 years experience using Microsoft Suite products, particularly Excel and PowerPoint
2 years experience using UPS and FedEx shipping platforms a plus
1 year experience using Dropbox
Home Design experience a plus
