You must submit your resume for consideration.
Fast-growing plumbing company is seeking a sales technician. As a sales technician you will be responsible for the proper diagnosis of your customer's plumbing issues; full communication throughout the service call and project with office / install personnel; creating options to empower and educate homeowners to make the best decision for their home.
You take great pride in successfully running service calls as thoroughly as possible, while maintaining great relationships with our customers and representing our company well and ensuring our customers with a premium experience.
This position includes a 40-hour work week, Monday through Friday, 8am – 5pm, with overtime and weekends as needed.
The ideal candidate will have a thorough knowledge of residential and / or commercial plumbing concepts, including: water, drain, gas, water heater, etc.
Duties And Responsibilities
Run service calls on a day-to-day basis
Arrive to work / customers homes on time and ready to work
Successfully diagnose a wide range of plumbing issues
Communicate appropriately with office staff, install team, and customers
Build a positive rapport with customers
Keep customer engaged throughout service call
Understand and carry out oral and written instructions, policies, and procedures
Maintain customer satisfaction and company reputation
Hit revenue, close rate, and customer satisfaction goals
Add to a stellar company culture
Manage time, materials, and company resources
Take part in technician and sales training
Works independently with little supervision
Reports primarily to the service manager
Reads and interprets sketches, diagrams, and technical manuals
Demonstrates knowledge of plumbing repair and installation using standard tools, machinery, and equipment
Demonstrates writing skills with a focus on technical accuracy and clarity
Fully equipped company van with parts, equipment, & gas card
Must maintain a clean van, report any damage, and inform install or office manager of any necessary maintenance
Skills / Qualifications
2+ years of previous plumbing experience
Profound knowledge of all plumbing installations
Able to assist in evaluating assigned install team personnel on job performance and provide field coaching as necessary
Follows and demonstrates company policies with team members
Helps maintain project efficiency from start to finish
Effectively demonstrates communication skills with customers, install team members, dispatch, and management
Valid driver's license, with minimal DMV infractions
Occasionally required to ascend / descend ladders and balance
Frequent standing, squatting, sitting for extended periods of time
Occasionally required to lift and / or move objects up to 60 lbs
Work is performed in residential properties (attic, garage, crawl space, roof, and in confined areas)
Pass a drug a background check
Sales experience a plus
Own basic plumbing tools
Benefits
Competitive Pay – Bonus and Commission opportunities
Medical, Dental, Vision
401K with discretionary match
Paid Vacation
Paid Holidays
