Fast-paced office looking for an upbeat, experienced Sales Representative to enroll incoming students! The ideal candidate would possess the following qualifications and personal attributes:
Acute attention to detail with high level accuracy
Effective organizational skills
Works well under pressure
Ability to accurately multi-task
Effective time management
Proficient in Microsoft Office
Networking and Advertising experience
Must be able to lift and move up to 50lbs
Ability to maintain confidentiality
Reliable
Professionalism
Self-Motivated
Goal Oriented
Honest and trustworthy
Outgoing and Confident personality is a must
A passion for the Cosmetology Industry is a must.
Your day to day
Building Relationships
Take inquiry calls and return web inquiries from all potential students interested in knowing or receiving information about the programs—including entrance requirements, curricula and academic standards—and encourage qualified prospects to schedule an appointment for an Interview.
Make outbound phone calls to potential students who have expressed interest in attending our school. Outbound calling efforts are a key component of this role.
Participation in dialing campaigns according to company best practices is required and is an essential part of day-to-day activity.
Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students.
Follow up on all inquiries that fail to schedule or show for an Interview.
Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns.
Interviews
Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy
Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times
Meet with the potential students to explain the program offering and match the school's benefits and advantages to the student’s needs. Discuss and advise suitable programs in accordance with the student’s desires, qualifications and objectives
Make all efforts to ensure that admissions management meets with the potential student and is well-informed about the student’s motivations and concerns about attending the school
Mentoring and Guidance
Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process
Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete)
Mentor and advise students to help them identify their unique skills and interests
Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements
Administrative
Accurately account for all inquiries and the admissions activity associated with all Inquiries
Complete daily activity reports through company logs
Ensure that all pre-enrollment paperwork is completed accurately and in a timely manner
Keep all required reports current and accurate, including information stored in the system
Attend and successfully complete all training for this position, as required at any time by the Company
Perform other duties as assigned by Office
Qualifications
Minimum 2 years Customer Service
Minimum 6 months - 1 Year in Sales
Demonstrate ability to fulfill Company Key Behaviors
Excellent presentation and speaking skills
Serious inquires only. All applicants must submit a resume and cover letter via email. As part of your cover letter, please explain why you are the best candidate for this position.
