Receptionist Opportunity – Luxury Salon on El Paseo
We are seeking a polished, detail-oriented receptionist to join our prestigious salon on El Paseo. As the first point of contact for our discerning clientele, you will play a key role in ensuring seamless salon operations by expertly managing appointments and delivering an exceptional client experience.
Key Responsibilities:
Efficient Appointment Management: Schedule and coordinate client appointments with precision using our advanced POS system.
Professional Phone Handling: Answer multiple phone lines with impeccable phone etiquette, including placing clients on hold and managing inquiries.
Multitasking Excellence: Thrive in a fast-paced environment, handling various responsibilities while maintaining superior client service.
Client Engagement: Greet clients warmly and assist with any inquiries, ensuring a welcoming and professional atmosphere.
What We Require:
Knowledge of Hair Terminology: A solid understanding of basic hair services and terminology to ensure accurate appointment bookings.
Salon Appointment Expertise: Prior experience managing salon bookings and scheduling is essential to succeed in this role.
Mac Proficiency: Strong knowledge of Mac computers to perform daily tasks efficiently.
Impeccable Phone Etiquette: Confident and courteous in handling calls, transferring, and placing clients on hold professionally.
Punctuality & Professionalism: As the first person to arrive, you must be reliable and punctual, with a professional appearance that reflects the upscale standards of El Paseo.
Please Apply in Person: First impressions are crucial, especially in our high-end environment. We encourage you to apply in person, as it allows us to see your professionalism firsthand.
