Job Title: Cardiac Rhythm Field Support Specialist / CSR / Remote care / Heart failure specialist
Location: PLEASANTON, California
Duration: 12+ Months (Possible extension)
Job summary:
Candidate will provide first level technical support to patients and clinics who require assistance with connectivity, Need landline connectivity and tech savvy. Must have patience. 2-3 years in Tech call center or customer service. HS GED diploma. Position demands phone calls/emails for clients, take call, assist documentation is in system and can explain technology and documenting call. Not dealing with patients face to face but on the line. Will access patient's technology to find out it's working properly, walk patient through what they should do with medical device issues or follow up. Must have soft skills do deal with patients
Robert Half is seeking a Support Specialist II who will coordinate, diagnose, and troubleshoot incoming global employee calls, tickets and external webmaster candidate emails. They provide support services to employees and candidates with technical problems and information technology issues involving desktop from local personnel and field office employees as well as employees using network remote access. The Support Specialist provides timely resolution of problems or escalation on behalf of customer or candidate to appropriate technical personnel. They provide case (incident) status updates to management and end-users. The Support Specialist supports and maintains effective relationships with users. They adhere to standard operating procedures and customer service guidelines relating to remote IT support.
Vagaro\'s Marketing Creative team is currently seeking a Motion Graphics Specialist adept at utilizing visual design, animation, and video to effectively communicate Vagaro\'s story and features to our customers. In this role, you will be instrumental in brainstorming and executing visual ideas, demonstrating agility and creativity in your approach.
