Description We are looking for a meticulous Branch/Retail Banking Clerk to join our team based in Rancho Santa Margarita, California. In this role, you will play a crucial part in handling cash transactions, resolving customer inquiries, and maintaining accurate customer records. This role offers a contract to permanent employment opportunity within the banking industry.Responsibilities: Handle cash transactions accurately and efficiently. Utilize banking software and tools to process customer applications and maintain accurate records. Provide outstanding customer service by resolving customer inquiries and problems professionally. Cross-sell bank products and services, identifying opportunities to promote these effectively. Ensure compliance with banking rules and regulations in all transactions and account servicing. Set up and service online banking for customers, as applicable. Manage the opening, closing, and servicing of safe deposit boxes, as assigned. Process debit card orders and servicing. Handle complex operational issues independently, escalating to management when necessary. Maintain a safe and effective office operation. Participate in ongoing training and achieve satisfactory ratings on all regulatory compliance audits. Requirements Proficiency in banking software Experience in answering inbound calls Ability to handle cash transactions High school diploma or equivalent Proven customer service skills Knowledge of financial services Familiarity with banking industry Experience in handling new accounts Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
