K&S Staffing Solutions is seeking a Parent Partner Coordinator
PURPOSE OF THE POSITION:
The Parent Partner Coordinator plays a vital leadership role within the Wraparound program by supervising the Parent Partners, ensuring that peer support is provided effectively and consistently. The Coordinator is responsible for overseeing the Parent Partner team, guiding them to support families navigating child-serving systems, and ensuring quality service delivery. In addition to supervision duties, the Parent Partner Coordinator will maintain a caseload, providing direct peer support to families. As a parent with lived experience, the Coordinator will foster a strengths-based, non-judgmental approach while guiding both their team and the families they serve. This position involves a combination of office work and community engagement. Occasional evening and weekend work may be required.
Reports to Program Manager. Supervises Parent Partner Team.
MINIMUM QUALIFICATIONS:
1. Lived Experience:
1.1. Must have personal experience navigating child-serving systems (e.g., mental health, child welfare,
probation, special education).
1.2. Experience supervising or mentoring peer staff or volunteers in a related human services environment.
2. Advocacy & Support:
2.1. Must have experience providing peer support to families with children who have emotional or behavioral
challenges.
3. Other Requirements:
3.1. Valid unrestricted driver’s license, reliable transportation, and vehicle insurance.
3.2. Ability to work flexible hours, including evenings and weekends.
3.3. Must pass a Department of Justice/Fingerprint and Child Abuse Index clearance.
KEY RESPONSIBILITIES:
1. Supervision & Team Leadership:
1.1. Supervise Parent Partners: Provide direct supervision and guidance to Parent Partners, offering support and
professional development opportunities to ensure high-quality peer services.
1.2. Team Support: Hold regular supervision meetings with Parent Partners to review their caseloads, address
challenges, and provide guidance on complex cases.
1.3. Training & Development: Lead training initiatives for Parent Partners, ensuring they are equipped with the
skills necessary to provide culturally competent, empathetic, and effective support.
1.4. Collaborative Planning: Work with Parent Partners to adjust strategies based on family progress and changing
needs, ensuring that services are responsive to families' evolving circumstances.
2. Family Support & Engagement
2.1. Peer-to-Peer Support: Provide individualized peer support to parents and caregivers, helping them navigate
systems and advocate for themselves.
2.2. Wraparound Education: Educate families about the Wraparound program’s history, process, and goals,
ensuring they understand how to actively participate in their care.
2.3. Cultural Sensitivity: Ensure the family’s culture, beliefs, and values are respected and integrated into the
service planning process.
2.4. Story Sharing: Strategically share parts of the Parent Partner’s own experience to inspire hope and build trust
with families facing similar challenges.
2.5. Parent Preparation: Help parents prepare for meetings and decisions, ensuring they are empowered to
advocate for their child and family.
3. Team Collaboration & Advocacy
3.1. Family Team Meetings: Participate in family team meetings, ensuring the parent’s voice is heard and
respected. Advocate for the inclusion of family strengths and preferences in service plans.
3.2. Crisis Support: Offer immediate support and intervention during crises, using personal experiences to guide
families through challenging situations.
3.3. Resource Connection: Connect families to appropriate community resources, supporting them in accessing
services and ensuring smooth transitions after formal services end.
4. Supervision & Documentation
4.1. Collaborative Planning: Work with the Wraparound Team to review family progress and adjust peer support
strategies based on evolving family needs.
4.2. Accurate Documentation: Maintain accurate records of services provided, including family progress and
outcomes, in accordance with agency policies.
4.3. Quality Improvement: Participate in evaluations and quality improvement activities to enhance Wraparound
service delivery.
SKILLS & COMPETENCIES:
1. Empathy & Non-Judgmental Attitude: Demonstrates empathy and acceptance, offering support without judgment.
2. Leadership Skills: Strong leadership and mentorship abilities, capable of guiding a team of peer support staff and
promoting professional growth.
3. Advocacy Skills: Able to advocate for families within systems and ensure their voice is heard and respected.
4. Cultural Humility: Practices cultural humility, respecting diversity, equity, and inclusion in all interactions.
5. Effective Communication: Capable of simplifying complex information and translating professional terms into
accessible language for families.
6. Crisis Management: Skilled in providing peer support during crises, guiding families through challenges with practical
and emotional support.
7. Lived Experience: Comfortable sharing relevant personal experiences to inspire and support families navigating similar
challenges.
8. Team Collaboration: Works well within multidisciplinary teams to support families and contribute to service planning.
Full Time
Pay rate: $25-$30/hr DOE
PLEASE SUBMIT RESUME
If interested in this position please go to our website to complete the online application. www.kss4jobs.com. After you submit the first part of the application call our office for further instructions and schedule an interview with one of our staffing professsionals.
