Customer Service Representative

Customer Service Representative

07 Dec 2024
California, Sacramento, 94203 Sacramento USA

Customer Service Representative

Douglas Feed and Pet Supply, Granite Bay, CA

Customer Service Representative / Retail Sales Associate

Compensation: Starts at $17.25, TBD depending on experience

Employment type: part time with potential to be full time

An exciting opportunity to join our growing team at our award-winning, family owned retail store. As one of the largest independent pet feed & supply retailers in Placer County, we're looking for the right individuals who enjoy working in a fast-paced, animal loving, customer service-oriented environment.

Knowledge of Equine Nutrition & Care preferred.

Basic Responsibilities Include (but are not limited to):

Greeting customers in professional and friendly manner

Assisting customers with questions about products

Basic cleaning and duties such as vacuuming, dusting, mopping, sweeping, etc.

Stocking and fronting shelves

Putting away orders of veterinary supplies, tack, pet supplies, pet food, etc.

Basic cash-handling

Up-selling and sales-type duties

Provide excellent customer service

Answer phones

Make out-going calls to customers and vendors

Taking and scheduling delivery orders

Basic Job Requirements Include (but are not limited to):

Friendly, professional attitude

Professional appearance

Physically able to lift up to 50 lbs., bend, stoop and climb

Attention to detail and accuracy

Able to count correctly, write legibly and follow instructions

Able to communicate effectively and professionally with customers, co-workers and management

Able to work varied hours, weekends and holidays (excluding Christmas and Thanksgiving)

Comfortable speaking to customers in person and on the phone

Apply in store or by emailing resume

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