Family Service Coordinator

Family Service Coordinator

27 Jul 2024
California, Sacramento, 94203 Sacramento USA

Family Service Coordinator

Founded in 1867, the Sacramento Children's Home is the oldest active charity in Sacramento and among the most highly respected. SCH is an equal opportunity employer who values an inclusive work environment that celebrates and recognizes the diversity of its employees. At SCH, we appreciate that having employees of many different backgrounds strengthens our organization, and we strive to create a workforce that reflects the diverse and culturally rich communities that we serve.

OVERVIEW: The Sacramento Crisis Nursery is a family-strengthening program, where parents can bring their children ages 0-5 to one of two Sacramento nurseries for emergency childcare services or overnight care during difficult times. Our mission is to prevent child abuse and neglect by providing support to families in times of crisis.

The Family Service Coordinator is responsible for scheduling children and families that may be using the Crisis Nursery. Including, intakes, exits, client tours and coordination and supportive services for the Case Manager as needed.

DUTIES:

Answers, screens and transfers incoming calls to program staff or voicemail when appropriate.

Greets families, volunteers, donors, employees and general public in a professional manner. May provide Nursery tours in Case Manager’s absence.

Facilitates the intake and discharge of referred children.

Complete all Request for Services

Screen clients for appropriateness of care

Triages families’ reasons for care based on risk level

Maintain schedule for Emergency Child Care and Overnight Care

Ensure that Staff to Child ratios are maintained at all times

Coordinates care and services needed with the Case Manager

Ensures the safety of the children at all times.

Provides direct child-care services as needed including coverage as a Lead Child Care Worker.

Maintains awareness of the needs and well-being of all children.

Maintains a case file on all identified families needing services and places on a waiting list.

Maintains accurate and current files on each child and family.

Provides data for program reports as assigned.

Maintains clear and open communication with program staff regarding the care and services to children and families.

Completes written documentation per program requirements, and in compliance with agency policy and Community Care Licensing regulations.

Provides tours for potential volunteers

Attends weekly mandatory site meetings and trainings.

Provides outreach to various community resources as needed.

Provide direct care and supervision to children as needed.

SCHEDULE: Tuesday - Saturday, 9:30 am – 6:00 pm

SALARY: $22.87 - $25.72 per hour, to start

QUALIFICATIONS: A high school diploma or general education degree (GED) is required.

Must have completed 12 postsecondary semester units or equivalent quarter units, with a passing grade, as determined by institution. Classes must have a focus on Early Childhood Education, Child Development, or Child Health at an accredited college or university. At least 3 semester units, or equivalent quarter units, shall include coursework in the care of infants. Six (6) months of experience in a position providing direct care of infants may be substituted for the 3 semester units in the care of infants.

AND

Six months of work experience in a licensed group home, licensed infant care center, or comparable licensed group child-care program is required.

Bilingual candidates (English/Spanish) required.

One year of prior experience working with children and families required. Prior experience working with families in crisis is highly desired.

Previous experience working with Children 0-5 years old preferred.

Ideal candidates will possess an Associate’s Degree or Bachelor’s Degree in Human Development, Human Services, Psychology, Sociology, Social Work, Behavioral Science, Child Development , or a related behavioral health/social services degree.

Driving is an essential function of this job. As such, employees in this position will be required to furnish their own vehicle to be used in the course of employment. A valid driver’s license and minimum insurance coverage is also required. Must be at least 21 years old.

BENEFITS: Excellent benefits package including medical, dental, vision, life and accident insurance, short and long-term disability plans, retirement plan with company match, paid vacation, sick leave, 11 paid holidays, tuition reimbursement, professional development, and career advancement opportunities.

TO APPLY: Qualified employees must submit a completed Request for Promotion or Transfer form along with their resume to Human Resources. External candidates must complete our online employment application available at www.kidshome.org/careers

PLEASE NOTE: Non-SCH employees who are made an offer of employment will be required to pass a post-offer, pre-employment background process that includes passing a drug test, including marijuana. Applicants who do not pass any part of this pre-employment process will have their offer of employment rescinded.

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