Customer Service Representative
Location: Sacramento, CA
Salary Range: $17 - $22 per hour
Position Summary: We are looking for a self-motivated Customer Service Representative who excels in providing exceptional customer service and has strong follow-through capabilities. This full-time position offers a competitive salary and a comprehensive benefits package.
What’s In It For You:
Impactful Work: Be part of a team that values quality and craftsmanship, making a tangible difference in the community.
Collaborative Environment: Work with a group of people who care about each other and enjoy collaborating.
Professional Growth: Opportunities for ongoing training and development to enhance your skills and advance your career.
Comprehensive Benefits: Enjoy paid time off, paid holidays, medical, dental, life insurance, and a 401(k) plan.
Work-Life Balance: We value the well-being of our employees and strive to provide a supportive work environment.
Key Responsibilities:
Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
Process orders, returns, and exchanges efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to ensure customer satisfaction and smooth operations.
Follow up with customers to ensure their needs are met and to gather feedback.
Qualifications:
Prior experience in customer service is preferred.
Excellent communication and interpersonal skills.
Strong organizational and follow-through capabilities.
Self-motivated with a positive attitude and a willingness to learn.
Ability to work effectively in a team-oriented environment.
How to Apply: If you are passionate about providing excellent customer service and want to be part of a company that values its employees and community, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you would be a great fit for Keystone Door and Building Supply.
