Occupancy Specialist
- Works under the direction of the Property Manager to lease units and assist clients.
- Builds good relationships with residents, vendors, and co-workers; exercises sound judgment and discretion.
- Ensures consistent application of Resident Selection Policy and compliance with regulations.
- Maintains accurate resident files and stays updated on policies through training.
- Calculates rents, identifies income discrepancies, and makes rent adjustments.
- Markets units to maintain high occupancy, following approved marketing plans.
- Manages waiting lists, reviews applications, conducts property tours, and ensures program compliance (HUD, Tax Credits, etc.).
- Handles move-ins, lease agreements, and related paperwork.
- Prepares reports, processes recertifications, and supports leasing office operations.
- Ensures resident compliance with lease terms and reports property issues.
- Maintains positive relationships with residents and adheres to Fair Housing laws.
- Performs administrative, compliance, marketing, and lease-up duties as assigned.
- Requires experience/training in property management; knowledge of policies, regulations, and software (e.g., MS Office, MRI software a plus, YARDI).
- Demonstrates problem-solving, communication skills, and understanding of financial and marketing principles.
- Works in varied environments, often outdoors, and may deal with difficult situations or individuals.
- Requires travel to property sites; physical demands include sitting, standing, and adapting to changing conditions.
- Management reserves the right to revise duties as needed.
