Customer Care Representative

Customer Care Representative

24 Oct 2024
California, Sacramento, 94203 Sacramento USA

Customer Care Representative

Are you looking for something different?

Want to work somewhere that helps people?

Are you a people person?

Let's do something that matters. We service over 20,000 various unionsnationwide and

work with those members one on one via zoom to service their supplemental benefits

packages. To do it right, we need the right people.

We are lookingfor individuals who share our values of honesty, integrity, loyalty, and

service. What we do is just as importantas how we do it. Come be a part of what makes

us so special!

We are currently seeking dedicated customer service professionalsto work in a remote

setting. We offer comprehensive training in a virtualoffice setting. Work schedules are

flexible and include evenings and weekends.

What you will do:

-Facilitate the member experienceby contacting members who have requested our

services and complete presentations via zoom in an interactive setting

-Identify, evaluate, and understand member needs and consistentlyprovides complete

and accurate solutions, including products and services

-Effectively operate in a remote setting and be able to navigate multiple systems and

programs while maintaining engagement during member interactions

-Enroll, maintain, and update records and member information as needed

TO APPLY- Please respond to this post with your resume for us to review.

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