IT Support Technician Needed

IT Support Technician Needed

16 May 2024
California, Sacramento, 94203 Sacramento USA

IT Support Technician Needed

One of our larger client's in the El Dorado Hills, CA area is looking to add a Desktop Support technician to their team.

This will be an onsite position 5 days a week in El Dorado Hills, CA. Initially a 7 month contract.

Day shift Monday - Friday

Job Description

Provide basic IT support for both internal staff and customers through support queues (Service Now); addressing

problems quickly, thoroughly, and consistently.

Communicate and collaborate with IT staff to troubleshoot and provide feedback on processes

Work with Refresh Team to ensure the following is completed: Coordination of Laptop Replacement, Service Now

queues are being worked, Assets are updated in Service Now and all refresh processes are followed

Maintain Refresh Inventory

Provide regular weekly updates to management with Refresh completion for team

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